Swanley Privacy Policy

Data Collection Practices

We gather and manage various types of personal data.

Using Your Information

We collect personal data for these key purposes:

• Service Delivery (Contract Execution):
  • We process and manage your vehicle rental bookings and agreements to ensure a seamless experience. Our team verifies your identity and confirms that you meet our rental criteria. We facilitate the collection and return of vehicles, as well as handle payments, deposits, and any applicable charges efficiently.
• Customer Interaction (Legitimate Interest/Contractual Obligations):
  • We send booking confirmations, rental updates, and essential information. Our team addresses your inquiries and provides reliable customer support. We keep you informed about any changes to our services or policies.
• Marketing Preferences and Consent in Swanley:
  • We will send you promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Experience:
  • Assessing website traffic to enhance user experience and functionality. Conducting surveys to improve our vehicle offerings and related services.
• Regulatory Requirements for Car Hire Services:
  • Meeting legal, regulatory, and tax obligations in Swanley. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms of service.

3. Data Sharing Practices

Sharing Your Information

• Local Service Providers in Swanley: We collaborate with third-party service providers, including payment processors and IT support, all bound by contracts to safeguard your information.

We do not share your personal data with third parties for marketing.

Data Protection Standards

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security evaluations. Despite these precautions, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policies

We retain your personal information solely for the time required to achieve the purposes for which it was collected, which may include compliance with legal, accounting, or reporting obligations. The duration for which information is held varies based on the type of data and the specific circumstances of its use.

Your Privacy Rights

Your Rights Under UK Data Protection Law

• Access to Your Information: Obtain your personal information records from us.

For assistance with your rights, please reach out to us.

Cookies and Data Usage

Our website employs cookies and similar technologies to improve your experience while browsing. These tools help us analyze website traffic and tailor content to better meet your preferences. You can adjust your cookie settings directly through your browser to control your online experience.

Policy Changes

This Privacy Policy may be revised periodically to reflect updates in our practices or changes in legal obligations. Any modifications will be documented on this page, accompanied by a new "Last Updated" date. We recommend checking this policy regularly to stay informed about how your information is managed.

Contact Us

Contact Us with Privacy Policy Inquiries